This page states plainly what the Toong assistant does on each channel, and the limits each platform sets. We publish it so you know exactly what you are buying before you sign up.
Across every channel the assistant does one thing: it answers messages your customers send you, using your own content. We never use those messages for advertising and we never sell data.
Last updated: 13 August 2026
An AI assistant embedded on your website that answers visitors instantly, 24/7, trained on your own content. The chat bubble carries your logo, not ours.
Forward your support inbox and the assistant answers every email that arrives, in the same thread, from your own address once your domain is verified.
Connect a Telegram bot so the assistant answers anyone who messages it. Set up in minutes: you create the bot, paste one token, and it is live.
Connect a WhatsApp Business number so the assistant answers customer messages. It can also answer voice calls with a live AI agent.
Connect a Facebook Page so the assistant answers people who message the Page.
Connect an Instagram professional account so the assistant answers direct messages.
Connect your Google Calendar and the assistant can check your real availability and book meetings for customers, creating the calendar event and a Google Meet link automatically, and inviting the customer by email. Prefer not to connect a calendar? It can simply share your booking link (Calendly, Cal.com, or any URL) instead.
Messenger, Instagram and WhatsApp only allow a business to message a person within 24 hours of that person's last message. Toong respects this: older contacts are excluded automatically, so you can never accidentally message someone you are not allowed to. Telegram has no such window, but it still only lets you message people who started a chat with you. Email has no window at all, because replying to a month old thread is normal.
Read the Privacy Policy for what we process and why, the Terms of Service, or request deletion any time via Data Deletion.
If anything here is unclear, contact us at [email protected].
Connect a channel and see the assistant answer real messages. 7 days free, no card required.
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