Your AI answers the phone too.
On the WhatsApp Business Calling API, Toong answers voice calls with a live AI agent. Your voice, your business, around the clock, with every call transcribed straight into your inbox.
A real conversation, not a phone tree.
Natural turn-taking, your knowledge, and full cost control: the calling feature respond.io-class platforms charge a premium for.
AI answers the call
When a customer taps call on your WhatsApp, a live AI voice agent picks up and talks naturally, in real time, using your own prices and information.
Your voice, your persona
Choose the voice and greeting. The agent speaks as your business, with the same knowledge as your chat assistant.
Every call in your inbox
The full call transcript lands in Conversations like a chat thread: readable, searchable, and ready for a human to follow up.
Spend stays capped
Per-call and monthly limits mean a call can never run up a surprise bill. Over budget, the call is politely declined, never silently expensive.
One toggle to go live
Turn voice calls on or off per number, right from your dashboard. No engineering, no telephony setup.
Voice calls need a WhatsApp number connected to Toong on its own, not shared with the WhatsApp Business app on your phone. We help you set it up.
Want AI to pick up the phone?
Turn on WhatsApp AI voice calls from your dashboard and every call gets answered, day or night.